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On the Common Ground Blog

Thinking about Thinking: Conflict and Cognitive Bias

Next time you are experiencing a difficult conflict try thinking about how you and the other person are thinking. When I read a recent post by Buster Benson I was struck by how cognitive bias contributes enormously to my day-to-day world of resolving conflict. Understanding more about cognitive bias certainly improves our conflict resolution skills.

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Munn Conflict Resolution Services helps you prevent, manage and resolve conflict in the workplace, in business, in non-profit organizations and within the family.

We provide mediation, arbitration, facilitation and training services from a base in Ontario, Canada.

Count on us for effective, fair, confidential and timely service.

Our professional team is led by Kathryn Munn, a skilled mediator, arbitrator and facilitator with experience in law practice. Her many years of background as a dispute resolution expert add up to the resource you need for difficult situations.

Who is Kathryn Munn?

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