Power of Persuasion: Negotiating that Gets Results

Common Ground Newsletter - Spring 2012

The most helpful mindset is to be open and curious about their point of view and willing to listen. When you push, people tend to become defensive or resistant. When you have already listened to them, they are more likely to be willing to hear your point of view.

Aim for the mindset of being strong in yourself, ready to listen to them and ready to explain your point of view.

Welcome to Munn Conflict Resolution Services

Munn Conflict Resolution Services helps you prevent, manage and resolve conflict in the workplace, in business, in non-profit organizations and within the family.

We provide mediation, arbitration, facilitation and training services from a base in Ontario, Canada.

Count on us for effective, fair, confidential and timely service.

Our professional team is led by Kathryn Munn, a skilled mediator, arbitrator and facilitator with experience in law practice. Her many years of background as a dispute resolution expert add up to the resource you need for difficult situations.

Who is Kathryn Munn?

Upcoming Courses

Fundamentals of Mediation

Intensive 40 hour program

Sept 17, 18, 19, 24, 25, 2012

and

March 20, 21, 22, April 4,5 2013

8:30 AM to 5:30 PM each day

Course location: London, Ontario

This course is approved by the ADR Institute of Ontario

More Info

Mediation Beyond the Basics

May 9, 10, 11, 2012

and

May 8, 9, 10, 2013

9:00 AM to 5:00 PM each day

Course location: London, Ontario

More Info

Advanced Mediation 2012

Nov 21, 22, 23, 2012

and

November 27, 28, 29, 2013

9:00 AM to 5:00 PM each day

Course location: London, Ontario

More Info