Bridging the Communication Gap
Common Ground Newsletter - Summer 2008The generation gap of the 1960's has evolved to become the communication gap. Elders and their children are not talking with each other about the financial and emotional components of legacy nor about personal end-of-life issues. This creates the potential for a negative legacy of conflict, pain, and family feuds that could have been eliminated with a tried-and-true method: communication.
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Read NewsletterMediation Beyond the Basics
May 7th, 8th and 9th, 2008
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Course Description
Take your mediation skills to a new level. This second level course builds on the skills and techniques taught in our basic mediation course. Small group coaching is provided so that participants have the opportunity to apply the concepts to the reality of resolving conflict.
The 21 hour course is available only for those who have successfully completed Fundamentals of Mediation at Munn Conflict Resolution Services or an equivalent mediation course approved by the ADR Institute of Ontario.
Participants will:
- Develop skills to manage the emotional climate.
- Build assertion and other communication skills critical for a conflict resolver.
- Develop strategies for roadblocks.
- Apply the mediation model in typical conflict situations.
This hands-on, interactive 3 day presentation encourages participants to apply the concepts using typical scenarios.
Costs
$750 plus GST Including textbook and course materials
Location
London Chamber of Commerce
244 Pall Mall Street, London, Ontario
Who is Kathryn Munn?