Shopping for Mediation: What Style is the Best Fit for Us?
Common Ground Newsletter - Spring 2011When shopping for clothing you decide ahead of time what you need – casual , business, or formal and then go to stores that have the type of clothing you need. When shopping for IT services you decide first whether you need hardware, software, or web design and select your provider based on what you need. To my surprise, sometimes when I hear people talk about their selection of mediation services their process seems to skip over that analysis of need and jump straight to selection of a mediator.
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Read NewsletterFundamentals of Mediation
March 21, 22, 23, 29 & 30, 2012
Download Registration Form
Registration deadline for discounted fee - Feb 20, 2012
Course Description
This course develops skills for dealing with conflict and teaches a step-by-step model to develop solutions in conflict situations (based on the Harvard Negotiation Project Model).
This interactive 40 hour mediation course is approved by the ADR Institute of Ontario and completion of the course qualifies for application as a mediator member of the ADR Institute of Ontario.
Participants will:
- Build critical communication skills to encourage participation and resolve conflict.
- Develop techniques to resolve potentially explosive or volatile situations.
- Practise skills to give and receive criticism.
- Develop innovative solutions that work for all parties in a conflict.
The hands-on interactive 5 day presentation of the course encourages participants to apply concepts using typical scenarios.
Costs
$1350 plus HST Including textbook and course materials
Location
London Chamber of Commerce
244 Pall Mall Street, London, Ontario
Who is Kathryn Munn?