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On the Common Ground Blog

Let’s Get Serious about Stopping Sexual Harassment

It is essential for all of us to have basic knowledge of human rights law, how it applies in our workplace, and what to do if there is a complaint. In January 2018, the Human Rights Tribunal of Ontario granted a female retail worker one of its largest-ever damage awards. The facts of the case illustrate how much remains to be done in educating everyone in the workplace; individuals, people leaders, those with complaints, and those who observe harassment.


Customized Training

Munn Conflict Resolution Services provides training to improve skills in conflict management and conflict resolution including negotiation, mediation and conflict resolution. Customized training is provided for business and non-profit organizations.

Training may be provided separately or as part of an overall plan along with other services such as mediation and facilitation.

Mediator Education Program

Munn Conflict Resolution Services has developed a Mediator Education Program which will help you to launch a career in mediation or add mediation expertise to your current work. Each level must be completed before progression to the next level.

More information about the course policies is available here. For information on other course locations, please contact us.

"I have recently completed your 5-Day "Fundamentals of Mediation" training course, and wanted to thank you for inspiring me to embrace the field of mediation even more passionately! The course was exactly what I was hoping it would be, and then some! You are an exceptional teacher. I would recommend this course to anyone considering the field of mediation." - Mary

Qualified Mediator Designation

The Qualified Mediator designation from the ADR Institute of Ontario is a designation recognized across Canada. One of the requirements for the designation is 10 days (80 hours) of Conflict Resolution Training. For more information see

Course Policies

"An excellent opportunity to build on existing skills and interests. Encourages alternative negotiation and mediation processes which are very useful." - Beth
"An excellent course. Must be taken by managers, problem solvers and those that have responsible jobs!" - Fred
"An enjoyable experience , learning from an experienced instructor." - Donald

Mediator Education Program